Software Maintenance & Customer Support

Expert help every step of the way

Our friendly, knowledgeable maintenance and support teams value long-term relationships with our clients.  Through education and support, we focus on empowering our customers to use our software in a manner which achieves maximum benefit to their organizations.  All of our clients have access to a wide range of resources, including:

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Fast, reliable customer support, accessible via the Web, phone or email
Unlimited, around-the-clock access to self-service resources
Ongoing maintenance plan for software updates, new releases
Embedded help files, user guides and technical bulletins
Unlimited support cases
Custom support tailored to your specific requirements

 

 

Accessing FourChain Support

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If you are already a FourChain customer, you'll be glad to know that you'll soon be able to access FourChain support and training online, where you'll find self-service options to answer your questions, find training materials, track existing cases, and much more.