FourChain is loaded with great features.  Choose your area of interest below, or click the Start Tour arrow.
         
 Sales Admin
 
SALES ADMINISTRATION / ORDER MANAGEMENT
 
Sales Activity Dashboard
Each reseller user (Account rep, Inside Sales admin, etc.) sees a complete month-to-date recap at login to keep them abreast of their business. From this central console, all sales related functions are but a few clicks away, providing helpful organization of quotes, orders, and customer information.

FourChain facilitates sales team-selling by allowing customer account assignment to multiple sales team members providing improved communications and workflow functionality.


Quote/Sales Order Flexibility
FourChain places sophisticated quoting and order management tools in the hands of reseller users, offering great flexibility to meet customer needs. Whether a quote is created by the customer or reseller, the sales team retains complete control, with instant access to costs, rebate amounts, and availability, as well as control over profit margin, discounts and product sourcing.

 
 

Dynamic Pricing/Product Profiles
For the ultimate in flexibility, FourChain's ability to create unlimited pricing and product profiles is unsurpassed. With our unique profile builder, there are no limits to the configuration of product selection or pricing.

Profiles can be created for groups of customers, single customers, or individual users, and may include any number of 'rules' to achieve the desired results. Show each customer as much (or as little) of your product line as you'd like them to see, with all items priced exactly as you want. As new products are added to your catalogs they are automatically filtered through the associated profiles for hassle-free maintenance.
 

Comprehensive Price Management
Higher profit margins result from better price management, and FourChain provides a complete set of tools to maximize your profit opportunities. Going beyond simple margin or markup calculations, FourChain handles manufacturer rebates, cost changes since quotation, vendor cost comparison, and many other features to make sure you are charging the right price at the right time to the right customer.


Automatic Sales Tax Calculation
FourChain's integrated tax tables for all zip codes the U.S. provides instant calculation of applicable sales taxes. Designed to speed productivity while reducing errors, the system also accommodates tax exemptions and overrides.

 
 


Automatic Shipping Charge Calculation
Take the guesswork out of shipping charge calculations to insure your costs are always covered. Using the built-in zip/zone rate tables for FedEx and UPS or your own custom entries, you can put your shipping charge issues behind you.

The shipping administration menus make it easy to tailor customer-specific parameters to handle shipping points of origin, handling fees, minimum charges, rate markup and large item handling.

 
SOURCING / PRODUCT MANAGEMENT

Multi-Vendor Sourcing
Aggregated product catalogs provide great convenience and give you a better handle on sourcing your products. Any product with multiple sources is displayed as a single-screen snapshot showing you the source, cost and availability allowing you to make instant sourcing decisions to speed your process and benefit your bottom line!
 
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e-BUSINESS / CUSTOMER STORE-SITES

Create Unlimited Customized, Customer-Specific Sites
Your customers will appreciate the convenience of having their own custom store site tailored specifically to their needs. The integrated Site Manager lets you create a unique look and feel, login pages and welcome information for each client, including logos, graphics and color schemes, all without programming!

Each store site can contain its own unique set of products, pricing, pre-configured bundles and unlimited custom fields to provide a tailored solution for each and every client, while providing consistent reseller branding to convey your professional image.
Customer Self-Service Quotes and Orders
Your customers can quickly and easily can create their own quotes and orders, 24 x 7, with or without the assistance of your sales team, based upon the specific products and pricing you wish them to see.

Flexible customer roles management gives you the flexibility to help your customers manage their own procurement policies by defining which users can browse products (guest users), create quotes (requisitioner) or review and place orders (purchaser/buyer).

Reseller account representatives and administrators are automatically notified by email when a customer order is placed. This allows each order to be reviewed prior to fulfillment, and lets your sales team retain account control.
Powerful Product Search Capabilities
Give your customers and your sales team easy access to an unlimited number of products, across multiple manufacturers and sources (distributors) with powerful search options. Lookup products by product category, description, manufacturer, distributor, manufacturer or distributor part #, price range or in-stock status. Or re-use your recent searches to save time.

Also, look up multiple part numbers, or the same item from multiple sources at the same time - a real time saver!

Real-Time Pricing & Availability
FourChain's real-time direct access provides an integrated view of multiple sources (distributor systems) simultaneously, providing up-to-the-moment pricing and availability on a single screen allowing you to make smart sourcing decisions easily. This option can be enabled for groups or specific customers, and distribution source names can be hidden or given alias names offering you complete control.

FourChain connects to your own reseller account with Ingram Micro, Tech Data, or Synnex via built-in connections.


Product Data Sheets
Purchasing decisions are made faster with on-line product data sheets just a click away! These reseller-branded product pages present a standardized set of product information, across multiple sources to give the customer the product details they require.

Product data sheets can be easily printed or emailed, and are accessible from within a saved quote or order as well, so can be viewed by both customer and your sales team simultaneously.






Customer Specific Product Bundles
Create unlimited product bundles to package your own complete solutions or to help your clients re-enforce their own company standards. Bundles are a perfect way to simplify the ordering of multiple related products, while suggesting pre-defined 'options' to accessorize or up-sell the order. Bundles can be made unique to each customer and categorized for easy lookup.




Quick Quote Convenience
Like many of FourChain's great features, Quick Quote is a simple to use tool that can greatly simplify your customer's procurement process (or your own). Designed for entering lists of product items for lookup with a single action, this time-saver will be appreciated by users who routinely source many products at a time. Pressing 'Search' returns up to 15 different product's price and availability, from multiple sources on a single screen, allowing for faster sourcing, quoting and/or order placement.


Quote/Sales Order Management
FourChain provides each customer or sales team user with complete quote and order management tools for creating, storing, retrieving, sharing, approving and placing quotes and orders.

Users access rights can be set to allow quotes to be shared prior to order placement, to provide an all electronic method for managing order sign-offs for budgetary or other reasons. Customer-specific custom fields can be added for tracking items such as requisition numbers, budget codes, approval authorizations, configuration instructions, asset management info, and so on.
 
MARKETING

Built-in Promotion Management
Enhance your e-Business customer relationships by promoting product specials, new services, or any type of sales offer to increase your business. FourChain's built-in promotion management system allows you to create an unlimited number of time-specific promotions that are displayed to customers based upon their assigned pricing/product profile. Now you can really leverage manufacturer and other promotions without proactive involvement of your sales team.


Integrated Email Marketing
Use your captured set of customer information to inform, educate and entice customers with your latest offer. With the Email Blast manager, creating and implementing a single email blast or a complete campaign has never been easier. Using the customer email addresses resident in FourChain, you can setup and deliver email broadcasts to all or any subset of your client base, in a manner of minutes.




SYSTEM ADMINISTRATION

Web-based, Menu-driven Administration
FourChain is easy to configure and manage through its web-based, menu-driven interface. No arcane commands or programming is involved to setup users and customers, create basic store sites, add pricing profiles, quotes, orders and so forth. It's perfect for resellers with multiple locations or virtual/ home-office based or client-based workers.

Custom SKUs
Even with capable, multiple catalog management, there is often the need to add custom part numbers quickly and easily, on-the-fly. New products, not yet provided via distributor download catalogs can be added instantly so your customers are never waiting to place that next order. Complete product price lists can be maintained in this manner, and can be automatically converted when the products are included on imported catalogs.



Unlimited Customer-Specific Custom Fields
To truly reflect your customer's unique business needs, you may add an unlimited number of customer-specific custom fields within each section to capture exactly the information you are seeking. No programming is necessary; just simple configuration of the field types and parameters. Custom fields can be added to the following sections for logical organization: Quote/Order Header, Line Items, Line Item Groups, Customer Master, Bill-To, and Ship-to Information.



Flexible User/Group Administration
Flexible group administration makes assigning access rights to users a breeze. Unlike systems with limited, pre-defined user roles, FourChain lets you determine the exact combination of access rights and capabilities that are appropriate for each user or group. This allows you to precisely customize your system to meet all of your customer and internal requirements.


 

 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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